Privacy Policy

1.⁠ ⁠WHO WE ARE
Company: Esoko

Address:
11 Potato Avenue, East Legon, Accra,Ghana

Email:
Info@esoko.com

We are the data controller for personal data we collect.
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2.⁠ ⁠INFORMATION WE COLLECT
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•⁠  ⁠Account data: name, email, phone number, password
•⁠  ⁠Usage data: device, IP address, log files, app interactions
•⁠  ⁠Payment data: processed via paystack , we don't store card details
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3.⁠ ⁠HOW WE USE YOUR INFORMATION
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•⁠  ⁠Provide and maintain the service
•⁠  ⁠Process transactions
•⁠  ⁠Send service updates and support responses
•⁠  ⁠Improve product features
•⁠  ⁠Comply with legal obligations
•⁠  ⁠Fraud prevention and security
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4.⁠ ⁠LEGAL BASIS FOR PROCESSING
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•⁠  ⁠Contract performance
•⁠  ⁠Legitimate interest
•⁠  ⁠Consent (where required)
•⁠  ⁠Legal obligation1.⁠ ⁠HOW WE SHARE INFORMATION
•⁠  ⁠Service providers (hosting, payments, messaging APIs)
•⁠  ⁠Legal authorities when required by law
•⁠  ⁠Business transfers (merger/acquisition)
•⁠  ⁠We do not sell personal data
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5.⁠ ⁠DATA RETENTION
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We retain data for  as long as needed to provide the service, then delete or anonymize it.1.⁠ ⁠YOUR RIGHTS
•⁠  ⁠Access your data
•⁠  ⁠Correct inaccurate data
•⁠  ⁠Request deletion
•⁠  ⁠Object to processing
•⁠  ⁠Data portability
•⁠  ⁠Withdraw consent

Contact info@esoko.com to exercise these rights.
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6.⁠ ⁠SECURITY
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We use encryption/access controls to protect your data, though no system is 100% secure.


7.⁠ ⁠THIRD-PARTY SERVICES
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Paystack — https://paystack.com/privacy/merchant
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8.⁠ ⁠CHANGES TO THIS POLICY
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We'll notify users of material changes via info@esoko.com.